Privacy policy

Last updated: 07/09/2025

This Privacy Policy describes how HanGaWee Market Online (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hangaweemarket.com (the “Site”), or otherwise interact with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” mean the user of the Services, whether as a customer, website visitor, or another individual whose information we may collect.

By using our Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. Updates will be posted on this Site with a revised “Last updated” date.

Information We Collect and How We Use It

We collect personal information to provide, improve, and protect our Services. The information we collect varies depending on how you interact with us.

Information You Provide Directly

This may include:

  • Contact details: name, address, phone number, email

  • Order details: billing/shipping information, payment confirmation, order history

  • Account details: username, password, security questions

  • Shopping activity: products viewed, cart items, wishlists

  • Customer support: details you provide when contacting us

Some features of the Services may require you to provide personal information. Without it, you may not be able to use those features.

Information Collected Automatically

When you use our Site, we automatically collect certain information through cookies and similar technologies, such as:

  • Device and browser information

  • IP address and network connection details

  • Site usage and interaction data

Information from Third Parties

We may also receive information about you from:

  • Service providers (e.g., Shopify, IT, shipping, and analytics partners)

  • Payment processors (e.g., card details, billing address, used only to process payments securely)

  • Marketing and advertising partners

Any information we receive from third parties is handled in accordance with this Privacy Policy.

How We Use Your Information

We use your personal information to:

  • Provide, process, and deliver products and Services

  • Communicate with you about orders, returns, and account updates

  • Send marketing or promotional messages (with opt-out available)

  • Detect and prevent fraud, abuse, or illegal activities

  • Improve and personalize the Services

Cookies

We use cookies to operate and enhance our Site. Cookies help us:

  • Remember preferences and improve your shopping experience

  • Run analytics to understand user behavior

  • Deliver relevant marketing and advertising

For details on Shopify-related cookies, see Shopify Cookies Policy.
You can manage cookies through your browser settings, but disabling them may affect Site functionality.

How We Share Your Information

We may share personal information in the following cases:

  • With vendors and service providers (payment, shipping, IT, customer support, analytics)

  • With business and marketing partners, including Shopify

  • With affiliates within our corporate group

  • As required by law, legal process, or to protect our rights

  • During business transfers (e.g., mergers or acquisitions)

We do not sell or use sensitive personal information for profiling.

User-Generated Content

If you post reviews or content publicly on our Site, this information may be visible to others. We are not responsible for how others may use this information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16. Parents may contact us to request deletion of such data.

Security and Retention

We use reasonable safeguards to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary for business, legal, or compliance purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Request deletion or correction of your data

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Receive data in a portable format

  • Manage email preferences (unsubscribe from marketing at any time)

We may require verification of identity before processing such requests.

Complaints

If you have concerns about our handling of your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred and processed outside your country, including in the United States and Australia.
Where required, we rely on standard contractual safeguards for international transfers.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: hangaweeonline@gmail.com
🏢 Address: SOHNAHMOO PTY LTD, Westfield Booragoon, Booragoon WA 6154, Australia